Refund policy

Return & Refund Policy

Sheza Rodeo Girl Western Wear
Effective Date: May 21, 2026

At Sheza Rodeo Girl Western Wear, we want you to love your purchase. If something isnโ€™t right, weโ€™re here to help.

Please read our policy carefully before placing your order.


Returns

We accept returns on eligible items within 14 days of delivery.

To qualify for a return, items must be:

  • Unworn
  • Unwashed
  • Free of stains, odors, or damage
  • In original condition with tags attached.

Items that do not meet these requirements may be denied.


Non-Returnable Items

The following items are final sale and cannot be returned or exchanged:

  • Custom or personalized items
  • Sale or clearance items
  • Accessories, hats, jewelry, or intimates
  • Items marked FINAL SALE


Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued to the original payment method within 5โ€“10 business days, depending on your bank or payment provider.

Original shipping costs are non-refundable.


Exchanges

We currently only offer exchanges for damaged, defective, or incorrect items received.

If you need a different size or item, we recommend placing a new order once your return is approved.


Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item, please contact us within 3 days of delivery with:

  • Your order number
  • Photos of the item and packaging
  • Description of the issue

We will work quickly to make it right.


Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

We recommend using a trackable shipping service, as Sheza Rodeo Girl Western Wear is not responsible for lost return packages.


Order Cancellations

Orders cannot be guaranteed to be canceled once placed, as processing may begin immediately.

If you need assistance, contact us as soon as possible.


Refused Packages

Packages refused or returned due to incorrect addresses may be subject to additional shipping fees.

Please ensure all shipping information is correct before completing your order.


Contact Us

For return requests or questions regarding your order, contact us at:

Sheza Rodeo Girl Western Wear
๐Ÿ“ง shezarodeogirl@shezarodeogirl.com
๐Ÿ“ฑ 4058391215
๐ŸŒ Shezarodeogirl.com